Welcome to the SKB Europe website!
SKB brand hardshell cases are fully warranted against defects in materials and craftsmanship for the life of the case to the original owner. That means, if your case breaks, SKB will supply replacement parts, repair the case, or replace your case for as long as you own it.
A Proof of Purchase is required for all warranty claims. Cases used for rental purposes, used by institutions or schools, modified or used cases are not covered by this warranty. Electronic components in SKB brand hardshell pedalboard systems are warranted for five years from date of purchase.
Soft cases and gig bags are warranted for one year from date of purchase.
SKB is not responsible for the shipping cost to our facility. However, SKB will cover all of the costs of repairs and/or replacements, as well as the return shipping.
Are you having issues with your SKB and do you want to claim a warranty? Please contact the point of purchase and they will handle your issue.
Does the point of purchase no longer exist? Need help? Please contact us.